BANGOR – Some residents in the Fairmount neighborhood of Bangor are worried their power is going out too frequently.
“I’m still concerned about all the food in the refrigerator and just the unknown about how long the power’s actually going to be out,” said Alison Smith, who lives on Norway Road.
The west side of Bangor has seen several power outages recently, which is concerning residents.
“We got word that we had some customers on the west side of Bangor that had some questions about their service, particularly after an outage on a recent Friday evening,” said Judy Long, communications manager for Versant Power.
Long said a fallen tree limb caused that outage, and trees are one of the leading causes of power outages.
“I know that sometimes, Mother Nature takes over, and you can’t control that with the big trees that we have over here in the west side,” Smith said. “But at the same time, at this time of the year, it just seems unrealistic that we have to go four to six hours without power.”
“They’re dealing with mature trees in this area, in this neighborhood,” said Ken Rozeboom of Graham Avenue North. “There is a certain amount of risk that comes with having power lines above ground.”
According to Long, Versant recently stopped using the substation located on Webster Avenue that used to serve much of the west side of Bangor. Those customers are now connected to a more efficient substation in Hampden.
“Over the last several years, we’ve made a number of sizable improvements, so they should be seeing less frequent outages,” Long said. “When they do have an outage, it should last less often, and fewer customers should be affected because of the ability of us to now serve them from another substation.”
Versant is holding a town hall Thursday evening to discuss these improvements and for residents to share their thoughts.
“It’s always helpful for us to hear from customers,” Long said. “That information helps us identify problems and make repairs more quickly and efficiently.”